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Sudden Rains Cause Flash Flooding Woes On Long Island

8/18/2017 (Permalink)

Storm Damage Sudden Rains Cause Flash Flooding Woes On Long Island August 2017 Flash Flooding On Long Island, NY

Sudden rains today on Long Island on this August day caught many by surprise - businesses and homes were suddenly awash with water and our phones began to light up.  Often when the water intrusion is from ground level and underground from the rain itself, the rain activity needs to stop before we can mitigate and dry - though we can pump to keep waters from rising.  When water floods from above from a roof leak, we also cannot dry until the rain has ceased.  In the interim we do whatever we can to staunch the flow - from simple buckets and barrels to installing ceiling redirects to keep the water from landing where you don't want it - and remove standing water to keep damage to a minimum.

Black Sewage Contaminated Water Damage Must Have Proper Restoration

6/22/2017 (Permalink)

Water Damage Black Sewage Contaminated Water Damage Must Have Proper Restoration Hoarding situations and sewage/black water losses can be restored!

This job came to us in the fall, and is one of the more extreme and tragic cases we have experienced.  The elderly homeowner frail was a hoarder suffering mental health issues.  

Months earlier the sewage line had blown, flooding a packed basement with raw sewage, swimming in pathogens.

Due to the homeowner's frail condition and distress about the situation, they closed the door and ignored it.  Delays cause even greater damage but in our line of work  this is a situation that we've experienced more often than you'd imagine.     

The sewage line was not fixed during this time, the wet contaminated water and solids permeated all porous surfaces and caused damage to non porous surfaced, just from exposure.  You can see the effects to the washer and dryer.  

In this situation, the contents become a hazard and must be carefully removed and discarded because of microbial and mold growth. Extensive antimicrobials were used in cleaning, and air scrubbers placed to ensure that the structure was clean and safe once more.  

Fire Destroy's Tenant's Apartment and Primary Residence

6/22/2017 (Permalink)

Fire Damage Fire Destroy's Tenant's Apartment and Primary Residence Apartment fire damages entire home

When you have a tenant in a basement or attached apartment, make sure that you have ample and proper fire safety detection equipment - namely, smoke detectors throughout your unit and theirs. 

Luckily in this fire noone was injured, but the apartment as you see was a total loss, the contents were destroyed.  The source of this fire is under investigation, but originated in the apartment.  However, the smoke damage permeated the owner unit as well, which had extensive amounts of antiques and collectibles, the owner's business.  The entire home had to undergo restoration.

As a homeowner and landlord safe egress, properly maintained utilities, and fire detection equipment is a primary responsibility.

As a tenant, you should make sure smoke detectors are present, know your egress escape points, and make sure that you create no potential fire hazards.  Additionally, make sure you have renters insurance with fire coverage, don't expect the homeowner's insurance to cover your own belongings.

Fire Safety Week is in October, but it is never too soon to do a fire safety check in your own home!

Fire And Smoke Damage When You Have Valuable Antiques, Art and Collectibles

6/22/2017 (Permalink)

Fire Damage Fire And Smoke Damage When You Have Valuable Antiques, Art and Collectibles Fire and Smoke Damaged Collectibles Can Often Be Restored!

A fire is a devastating event, no question - but one particularly more complicated when you have valuables that are irreplaceable affected.

At SERVPRO of Great Neck/Port Washington we often encounter property owners with unique situations of all types.  The matter of valuables is one worth addressing because of their monetary value and irreplaceable nature.  

While you can safeguard the value end with special insurance coverage, be sure to make and keep a digital file in the cloud and in a safe deposit box with a complete inventory list with adequate invoices, bills of sale, dates of purchase/acquisition, provenance records, descriptions, valuations and photographs.  

Make sure your homeowners policy agent knows that you have valuables that need coverage, don't assume your policy covers all.

If there is a fire, call in SERVPRO as soon as possible to ensure that restoration can begin on anything salvageable.  We restore whatever can be saved and also will provide an inventory list of losses for your insurance claim. 

We're here for you, 24/7.

Restoration After Utility Water Damage

6/22/2017 (Permalink)

Water Damage Restoration After Utility Water Damage This utility area suffered water damage after the equipment failed.

When boilers/hot water heaters blow, it can create quite an unexpected mess through the surrounding areas.  Often we find that homeowners have accumulated content on the floor, often papers, photos, clothing and toys in cardboard boxes - which get saturated as it wicks in the moisture.

For precious or vital papers that must be saved, SERVPRO has the ability to dry them out through a special freeze drying technique at one of our out of state facilities. After packaging them up we send them off.  While they may not appear perfect as before, the moisture is completely removed and the documents can be kept or scanned.  Preventing mold growth through boxes of papers and photos will avoid mold growth down the road.

Ask your local SERVPRO professional about document restoration after water damage!

Storm Damage to Assisted Living Facilities Are No Problem for SERVPRO of Great Neck/Port Washington!

6/20/2017 (Permalink)

Storm Damage Storm Damage to Assisted Living Facilities Are No Problem for SERVPRO of Great Neck/Port Washington! Common Areas - Dining Room, Assisted Living Facility

When spring rains come to Long Island, coastal flooding in low lying areas are expected, but often buildings under construction or renovation can be caught unawares and then run the risk of varying degrees of damage.  

This assisted-living facility in Glen Cove, NY has been under renovation with extensive construction to the roof under way.  The force and flow of the water for a recent storm proved to be too much for temporary measures to be able to deflect the water.

Rain entered the roof and flowed down into the common areas which stayed operational during the entire process. SERVPRO of Great Neck/Port Washington was able to dry out the building to the delight of the residents and staff, who were able to resume activities.

Manhasset, NY Mold Removal and Remediation | SERVPRO of Great Neck/Port Washington

5/23/2017 (Permalink)

Mold Remediation Manhasset, NY Mold Removal and Remediation  |  SERVPRO of Great Neck/Port Washington Mold started in the attic and was ignored until it progressed to lower floors - don't ignore the signs!

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your Manhasset, NY home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.  Environmental testing by an independent environmental hygienist may be necessary.  If so, we then follow their protocol for the remediation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.


SERVPRO of Great Neck/Port Washington to conduct 3-Credit Insurance Mold

4/18/2017 (Permalink)

Mold Remediation SERVPRO of Great Neck/Port Washington to conduct 3-Credit Insurance Mold CE Class Understanding Mold for Property Insurers

SERVPRO of Great Neck/Port Washington is hosting a free 3-credit New York Continuing Education Course for Insurance Professionals with NYS Insurance Licences BR, PC & C3.  

Mold is a big concern that directly affects the insurance community and involves third-party liability issues for property owners, builders, sellers, related service industries & institutions.  

The course will be held in Syosset, at a lecture theater courtesy of our event partner, EisnerAmper - accountants & advisors. 

SERVPRO of Great Neck/Port Washington's course comes with a light breakfast, available in the lobby between 8:15am-8:30am.                                                                   

Preregistration is required - seats are limited.  Please email for the online registration link and details.

Mold Stains Successfully Cleaned with SERVPRO of Great Neck/Port Washington

3/23/2017 (Permalink)

Mold Remediation Mold Stains Successfully Cleaned with SERVPRO of Great Neck/Port Washington mold on drywall

Often times when homeowners try to clean mold on their own, they are left with unsightly black mold stains left on wood and other materials.  Frequently out of despair, they splash around bleach that quite often creates more damage and hazards than it might every fix.  There is a better way! 

When you call in SERVPRO of Great Neck/Port Washington, your job is handled by trained professionals who are using the most effective products and equipment available. Our mold treatments have amazing results!  Don't lose property value because mold is staining wood and drywall or growing - We can help.  We can stop the mold and banish the staining.  

We have seen consistently amazing results with our restoration products and techniques – that is why SERVPRO has grown to over 1700 locations, nation wide! Insurers love us as restoration usually costs a lot less than replacing, and restoration is our expertise.  We excel at cleaning and restoration after fire, water or a mold event, so remember our name. 

Call SERVPRO of Great Neck/Port Washington at 516-767-9600 if you suspect mold.  We are here for you 24/7, to make it “Like it never even happened.”


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Happy Spring From SERVPRO of Great Neck/Port Washington! Don't let odors get you down

3/23/2017 (Permalink)

Spring has just arrived here on Long Island, NY and we at SERVPRO of Great Neck/Port Washington couldn't be happier!  

Spring is all about new growth, clean new starts! So when LI clients call us about smells and odors, we are happy to help bring spring freshness back, no matter what the season or the reason! 

Quick fixes and topical sprays only work on temporary odors - odors maybe from something that was just cooked or from a project or activity that you just did.  They last a few minutes to a few hours.

Long lasting odors have settled in to stay at times because the conditions that caused the odor still exist and at times because the substance have settled deeply into the fibers and materials - leaving microscopic residue on surfaces and in hard-to-reach places.  You may even have found that once you've cleaned a spot over and over, the odor keeps coming back despite all of your efforts.

SERVPRO of Great Neck/Port Washington knows that bad odors long term can be annoying, unpleasant and at times unhealthy.  We are here to help!  

Depending on the nature, source and type of the odor, we have techniques, products and equipment that our teams of trained professionals can implement to clean and destroy those odors for good!  Odors may be from smoke/soot from fire, cigarettes/cigars, food smells, pet odors, garbage and hording, decomposing materials or animals, mold, spoiled food, raw sewage and more.  

Remember SERVPRO of Great Neck/Port Washington - we will make it "Like it never even happened."