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Above Average Precipitation For Winter 2017-2018 Can Cause Water Damage

11/17/2017 (Permalink)

Water Damage Above Average Precipitation For Winter 2017-2018 Can Cause Water Damage snowy winter predicted

The Farmers' Almanac has long been what people look to forecast what the upcoming seasons will look like - we at SERVPRO of Great Neck/Port Washington always review what the Farmers' Almanac predictions are so that we have an idea of what lies ahead.  

Recently they released their long range predictions for the coming winter season.  For our area here on Long Island, New York we will experience above normal precipitation with a "cold and snowy" season.  We can expect a good amount of snow along with cold temperatures, which can lead to ice damming, roof leaks, backed up gutters, and basement leaks.      

The Farmers' Almanac has said they are also "red-flagging the 2018 dates of January 20-23, February 4-7 & 16-19, and March 1-3 & 20-23 along the Atlantic Seaboard for some heavy precipitation."   

With a cold winter on the horizon, take measures to winterize and prepare now.  

Snow and Ice Dams on Your Roof

11/17/2017 (Permalink)

Water Damage Snow and Ice Dams on Your Roof Ice dams on roof

Ice dams are common in our region.  Sometimes they are caused by blocked gutters and spouts and often on the roof.  The heat in your attic melts the underside of snow that has accumulated on the roof.  That water trickles to the eaves where it freezes and grows into a larger and larger ice mound.  Water can work it's way inside your roof and attic creating a lot of damage before it is discovered, often resulting in secondary mold damage.  

How to deal with an ice dam?  knock off what you safely can with a broom or shovel.  While not recommended to use rock salt on your roof (it causes structural and material damage), calcium choloride is an option - your local home improvement retailer should have several options for you that will allow you to easily create a channel for water to run off the roof.  

If water has made it's way into your attic, SERVPRO of Great Neck/Port Washington is here to help!

Sudden Rains Cause Flash Flooding Woes On Long Island

8/18/2017 (Permalink)

Storm Damage Sudden Rains Cause Flash Flooding Woes On Long Island August 2017 Flash Flooding On Long Island, NY

Sudden rains today on Long Island on this August day caught many by surprise - businesses and homes were suddenly awash with water and our phones began to light up.  Often when the water intrusion is from ground level and underground from the rain itself, the rain activity needs to stop before we can mitigate and dry - though we can pump to keep waters from rising.  When water floods from above from a roof leak, we also cannot dry until the rain has ceased.  In the interim we do whatever we can to staunch the flow - from simple buckets and barrels to installing ceiling redirects to keep the water from landing where you don't want it - and remove standing water to keep damage to a minimum.

Black Sewage Contaminated Water Damage Must Have Proper Restoration

6/22/2017 (Permalink)

Water Damage Black Sewage Contaminated Water Damage Must Have Proper Restoration Hoarding situations and sewage/black water losses can be restored!

This job came to us in the fall, and is one of the more extreme and tragic cases we have experienced.  The elderly homeowner frail was a hoarder suffering mental health issues.  

Months earlier the sewage line had blown, flooding a packed basement with raw sewage, swimming in pathogens.

Due to the homeowner's frail condition and distress about the situation, they closed the door and ignored it.  Delays cause even greater damage but in our line of work  this is a situation that we've experienced more often than you'd imagine.     

The sewage line was not fixed during this time, the wet contaminated water and solids permeated all porous surfaces and caused damage to non porous surfaced, just from exposure.  You can see the effects to the washer and dryer.  

In this situation, the contents become a hazard and must be carefully removed and discarded because of microbial and mold growth. Extensive antimicrobials were used in cleaning, and air scrubbers placed to ensure that the structure was clean and safe once more.  

Fire Destroy's Tenant's Apartment and Primary Residence

6/22/2017 (Permalink)

Fire Damage Fire Destroy's Tenant's Apartment and Primary Residence Apartment fire damages entire home

When you have a tenant in a basement or attached apartment, make sure that you have ample and proper fire safety detection equipment - namely, smoke detectors throughout your unit and theirs. 

Luckily in this fire noone was injured, but the apartment as you see was a total loss, the contents were destroyed.  The source of this fire is under investigation, but originated in the apartment.  However, the smoke damage permeated the owner unit as well, which had extensive amounts of antiques and collectibles, the owner's business.  The entire home had to undergo restoration.

As a homeowner and landlord safe egress, properly maintained utilities, and fire detection equipment is a primary responsibility.

As a tenant, you should make sure smoke detectors are present, know your egress escape points, and make sure that you create no potential fire hazards.  Additionally, make sure you have renters insurance with fire coverage, don't expect the homeowner's insurance to cover your own belongings.

Fire Safety Week is in October, but it is never too soon to do a fire safety check in your own home!

Fire And Smoke Damage When You Have Valuable Antiques, Art and Collectibles

6/22/2017 (Permalink)

Fire Damage Fire And Smoke Damage When You Have Valuable Antiques, Art and Collectibles Fire and Smoke Damaged Collectibles Can Often Be Restored!

A fire is a devastating event, no question - but one particularly more complicated when you have valuables that are irreplaceable affected.

At SERVPRO of Great Neck/Port Washington we often encounter property owners with unique situations of all types.  The matter of valuables is one worth addressing because of their monetary value and irreplaceable nature.  

While you can safeguard the value end with special insurance coverage, be sure to make and keep a digital file in the cloud and in a safe deposit box with a complete inventory list with adequate invoices, bills of sale, dates of purchase/acquisition, provenance records, descriptions, valuations and photographs.  

Make sure your homeowners policy agent knows that you have valuables that need coverage, don't assume your policy covers all.

If there is a fire, call in SERVPRO as soon as possible to ensure that restoration can begin on anything salvageable.  We restore whatever can be saved and also will provide an inventory list of losses for your insurance claim. 

We're here for you, 24/7.

Restoration After Utility Water Damage

6/22/2017 (Permalink)

Water Damage Restoration After Utility Water Damage This utility area suffered water damage after the equipment failed.

When boilers/hot water heaters blow, it can create quite an unexpected mess through the surrounding areas.  Often we find that homeowners have accumulated content on the floor, often papers, photos, clothing and toys in cardboard boxes - which get saturated as it wicks in the moisture.

For precious or vital papers that must be saved, SERVPRO has the ability to dry them out through a special freeze drying technique at one of our out of state facilities. After packaging them up we send them off.  While they may not appear perfect as before, the moisture is completely removed and the documents can be kept or scanned.  Preventing mold growth through boxes of papers and photos will avoid mold growth down the road.

Ask your local SERVPRO professional about document restoration after water damage!

Storm Damage to Assisted Living Facilities Are No Problem for SERVPRO of Great Neck/Port Washington!

6/20/2017 (Permalink)

Storm Damage Storm Damage to Assisted Living Facilities Are No Problem for SERVPRO of Great Neck/Port Washington! Common Areas - Dining Room, Assisted Living Facility

When spring rains come to Long Island, coastal flooding in low lying areas are expected, but often buildings under construction or renovation can be caught unawares and then run the risk of varying degrees of damage.  

This assisted-living facility in Glen Cove, NY has been under renovation with extensive construction to the roof under way.  The force and flow of the water for a recent storm proved to be too much for temporary measures to be able to deflect the water.

Rain entered the roof and flowed down into the common areas which stayed operational during the entire process. SERVPRO of Great Neck/Port Washington was able to dry out the building to the delight of the residents and staff, who were able to resume activities.

Manhasset, NY Mold Removal and Remediation | SERVPRO of Great Neck/Port Washington

5/23/2017 (Permalink)

Mold Remediation Manhasset, NY Mold Removal and Remediation  |  SERVPRO of Great Neck/Port Washington Mold started in the attic and was ignored until it progressed to lower floors - don't ignore the signs!

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your Manhasset, NY home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.  Environmental testing by an independent environmental hygienist may be necessary.  If so, we then follow their protocol for the remediation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.


SERVPRO of Great Neck/Port Washington to conduct 3-Credit Insurance Mold

4/18/2017 (Permalink)

Mold Remediation SERVPRO of Great Neck/Port Washington to conduct 3-Credit Insurance Mold CE Class Understanding Mold for Property Insurers

SERVPRO of Great Neck/Port Washington is hosting a free 3-credit New York Continuing Education Course for Insurance Professionals with NYS Insurance Licences BR, PC & C3.  

Mold is a big concern that directly affects the insurance community and involves third-party liability issues for property owners, builders, sellers, related service industries & institutions.  

The course will be held in Syosset, at a lecture theater courtesy of our event partner, EisnerAmper - accountants & advisors. 

SERVPRO of Great Neck/Port Washington's course comes with a light breakfast, available in the lobby between 8:15am-8:30am.                                                                   

Preregistration is required - seats are limited.  Please email for the online registration link and details.