The Value of an ERP - Customer Testimonial

5/30/2014 (Permalink)

The following testimonial was submitted by

Russell Costa, Director of School Facilities and Operations

Valley Stream Union Free School District

I want to thank you for taking the time to do the walkthrough for my district’s Emergency Ready Profile.  This profile came in very handy recently.  Thank goodness it wasn’t an actual emergency, but it was helpful just the same.  I received a phone call from my new night maintainer.  He was changing out faucets in the boy’s bathroom and the shutoffs under the sink wouldn’t hold.  He called me at home to ask me where the main water shutoff valve was for that section.  I quickly remembered the profile and directed him to the Head Custodian’s office where it was on the shelf behind his desk.  He was able to look through it and easily find the location of the valve for that wing.  He was able to make the necessary repairs, including new shutoff valves.

Although it wasn’t an emergency, the profile certainly came in handy.  I can only imagine how well it will work when and hopefully not, we do actually have an emergency.  When things are going crazy and people aren’t thinking straight, it is good to have this easy guide. 

Once again, thank you.

Russell Costa - Valley Stream School District 30