Recent Posts

My Manhasset Home Flooded, What Are Some Things I Can Do to Facilitate Drying?

6/17/2020 (Permalink)

flooding in home To speak with a member of our emergency response team, contact SERVPRO.

You Can Use Environmental Factors and Drying Science to Help Dry Your Manhasset Home

As a resident of Manhasset, you are no stranger to storms and flooding, but that does not make the disaster at hand easier to overcome. While you wait for the professional restoration specialists at SERVPRO to arrive and begin drying and cleaning your home, there are some things you can do to aid in speeding up the process. For example, if the air outside is warm and dry compared to the air inside, you may want to open windows to help push some of the moist air out of your home—this an open drying system.

What Are Some Things That DO NOT Help with Drying? SERVPRO Technicians are Mindful of Some Situations That Hinder the Drying Process.

Flood damage in Manhasset requires you to take quick action, but you also need to be mindful of some potential mistakes. If the weather outside is hot and humid or unpredictable, you probably want to avoid an open drying system. In this case, running your HVAC system can help facilitate air movement. Still, to adequately dehumidify the home, you need professional equipment to ensure no secondary damage, such as mold growth.

What are Some Common-Sense Things to Remember About Drying My Home?

You can harness nature's equilibrium to help the drying process by remembering that:
    •    Wet goes to dry; eventually, water evaporates as the humid air moves toward the dry air, so it has the same humidity level.
    •    Hot air facilitates drying more than cold air; the hot air moves toward the cold air.
    •    High and low-pressure air meet in the middle to equalize and facilitate drying.

To speak with a member of our emergency response team, contact SERVPRO of Great Neck / Port Washington at (516) 767-9600. We’re Faster to Any Size Disaster.

What Are the Necessary Tools to Clean Up After a Fire?

6/8/2020 (Permalink)

3 SERVPRO Vehicles Contact SERVPRO for fire damage restoration services.

Fire Restoration is Best Left to Professionals, So Call SERVPRO to Address the Damage to Your Manhasset Home

There are countless reasons to call in the help of trained restoration technicians after a fire in your Manhasset home. For example, smoke and soot bring on foul odors that linger past the fire-loss zone and call for specialized techniques to rid your interior of them. Additionally, the only way you can ensure you salvage the most materials and belongings is by having specialized cleaning methods and the industry's best products today. SERVPRO comes to each fire restoration job, ready to work with all of the latest advancements in the field. 

How Do My Furnishings, Walls, and Ceilings Get Cleaned?

When you call us for help with fire restoration in Manhasset, we arrive with our Green Fleet loaded with all of the equipment and proper cleaning agents to handle the job. To determine the best measures for cleaning your interior, we test surfaces covered in smoke residue. This allows us to match the right cleaning techniques and products for optimum results. 

Anytime a homeowner tries to handle fire-loss with consumer cleaning tools and DIY methods, they run the risk of worsening the damage. Some of the standard, professional-grade equipment that we bring to each fire damage project includes:

  •   Personal protection equipment (PPE), which protects the crew from harmful irritants, such as soot
  •   Durable wet-sponges best for working on the removal of wet smoke residue
  •   Dry-sponges that work to lift away any dry smoke residue on surfaces easily
  •   Moisture detection tools to help find hidden moisture pockets from the water used to extinguish the flames
  •   Air scrubber equipment that helps capture the soot particles from the air
  •   EPA-registered solvents and cleaning solutions to fight smoke odors

What Sets SERVPRO Apart from the Rest?

Once you choose us for your fire damage restoration needs, we send out a team to begin assessing your interior. The crew chief examines each area and records each detail, which allows for the formulation of a tailored plan of action. We use research-based planning to help facilitate the mitigation and remediation steps. Several areas that we address when putting a plan into place include:

  •   Integrity and safety of any structural materials
  •   Whether pack-out services are required
  •   The level of damage within the loss zone, including potential materials that must get treated using controlled demolition methods
  •   Any residual moisture from water or chemicals used to douse the flames
  •   What drying or dehumidification equipment, if any and how many, is needed 
  •   What odor-control equipment will work best on the project

What are Pack-Out Services?

There are times when items can be relocated to another room of the home for cleaning, or we will send them to our facility for detailed cleaning. We may also suggest a partial move out, where only some of your contents get moved at any given time. Whatever we decide is best, all of your belongings get logged for your records and to your insurance provider to go with your claim. 

Of course, there will be items that can be cleaned on-site, which our technicians will address and handle with care. 

What is Done to Address Foul Odors?

A common complaint after a house fire is the strong smell of smoke and charred materials. Without proper techniques, the smoke remains a constant reminder even after other traces of the fire get removed. Handling smoke odors is something that our IICRC-certified technicians at SERVPRO are trained to do. We take measures to contain the fire-loss zone so that mitigation can begin, which includes tarping off the area and covering vents. This helps to keep soot and smoke from getting tracked throughout the home and limit particulates in the air. Whenever soot and smoke residue get into the ducts of your HVAC system, these foul odors can spread throughout each room in your home.

Some of the advanced technology that we bring with us to help battle smoke odors includes:

  •   Sealants for walls and ductwork that halt odor transmission from soot that has become embedded
  •   Powerful deodorizing agents
  •   Hydroxyl generators with UV light technology that help to eliminate odors safely
  •   Thermal foggers that use chemicals to bind with odor molecules for easy removal.

What Items are a Total Loss?

As mentioned with our pack-out services, we take the time to catalog all items that are handled. Our Contents Claim Inventory Service (CCIS), reports the condition of each item as well as anything that has been discarded. What this service does is establish a chain of custody, which then helps to give you added peace of mind while also helping to expedite your insurance claim. Any items deemed unsalvageable are adequately disposed of according to local guidelines.

To have a team deployed to your home for fire restoration services, call SERVPRO of Great Neck/Port Washington at (516) 767-9600. We are here to make sure that your interior is "Like it never even happened."

How Can I Remove Water Trapped Behind My Manhasset Fireplace Built-In Bookcases?

6/8/2020 (Permalink)

Water leaking and flooded on wood parquet floor Count on the expertise of SERVPRO of Great Neck / Port Washington to solve challenging water damage scenarios.

Research-Based Strategies at the Heart of Remediating Water Damage in Your Manhasset Home

Elegant, historic homes line the streets and estates in Manhasset, many of them featuring at least one fireplace framed by integrated bookcases and other beautiful woodwork. If the flashing, masonry, or brickwork around the top of the fireplace’s chimney develops leaking, the water can affect all building materials and fixtures below. Professional water removal and structural drying is a must to retain the integrity of your home.

My Books Are Wet! What Happened?

Water damage of Manhasset built-in shelves and bookcases is unexpected but always has a source, sometimes far away from the wet objects. Leaky roofs send water on rambling pathways through your home, and leaks near a chimney can permit moisture to percolate down several stories. You might hear dripping in the firebox, or the lovely cabinets guarding each side of the fireplace absorb moisture. Books, china, knick-knacks can all become wet while you scratch your head, trying to figure out why.

Are SERVPRO Crews Experienced in Chimney Leaking and Water Migration?

Our crew members master a comprehensive catalog of research-based best practices through the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO is proficient at testing for water migration from the original leak to indirect damage or from damage “upstream” to the leak. We use thermal imaging and moisture detectors and meters to map out the contours of the water incursion and gather data on where to focus extraction and structural drying.

How Do You Reach the Trapped Moisture that Is Damaging Fixtures and Personal Possessions?

Technicians look at the construction of the built-in shelving and cabinets, seeking the least disruptive way to remove toe kicks or baseboards to gain access to the interior. Often this shelving has beadboard as a backing which can be pried out to release water and allow for dry, warm air to reach wet materials to accelerate the evaporation of moisture. We try multiple approaches until one works.

Count on the expertise of SERVPRO of Great Neck / Port Washington to solve challenging water damage scenarios. Call (516) 767-9600 to schedule an assessment and planning session.

What Does It Take to Restore My Home After a Fire?

5/26/2020 (Permalink)

electrical fire Let SERVPRO be the company to handle all of your fire damaged home issues in your local Great Neck area.

Call SERVPRO to Return Your Great Neck Home to Its Pre-Loss Condition

The majority of home fires in Great Neck start in the kitchen. The physical damage often remains in that part of the house, but surfaces in other parts of the home can still be covered by soot particles left behind by smoke as the fire cools.

Why SERVPRO? I can wipe down my walls and DIY my kitchen.

Even if the fire damage in your Great Neck home is minor, it still needs professional restoration. Our company has access to chemical cleaners and cleaning equipment not available to homeowners. Our technicians can remove soot from glass coffee tables, wall paneling, upholstered furniture, and even many types of clothing.

Cleaning is great, but what about the burned appliances and scorched tiles?

SERVPRO team members can demolish and remove all burned material without spreading soot into other parts of your home. Specialists can replace everything from linoleum to ceiling panels, install new appliances, and finish everything off with a new coat of paint so your kitchen looks exactly as it did before the fire, “Like it never even happened.”

To learn more about how we can restore your home, call SERVPRO of Great Neck / Port Washington today at (516) 767-9600. We are here for you.

My Area has a High Level of Flood Risk, who can Help in Great Neck?

5/24/2020 (Permalink)

Living room carpet flooding We’re Faster to Any Size Disaster!

Flood Damage Restoration In Great Neck

Wisconsin can see up to six inches of rainfall in a single day during some parts of the year. This massive amount of water can overload neighborhood drainage systems, water treatment towers, and Infrastructure. SERVPRO is a local flood recovery provider that can help to drain, clean, and restore your Great Neck home in an emergency.

How can I drain floodwaters from my home with no working sewer points?

Heavy, consistent rainfall can overload the sewer network on your block as well as your residential property. Flood damage in Great Neck as a result of road overflow can present new challenges to homeowners who are trying to rid their homes of standing water. When sewers overload standard sewer points like your sinks, bathrooms, and toilets stop functioning correctly. With many pumping systems relying on a working sewer point to discharge water, it can make draining the property tough. We can bring our truck-mounted wastewater tanks to your property with a capacity of up to one hundred and ten gallons. By attaching the discharge hose to the water tank, we can safely drain your home. Our trucks transport the floodwaters from your home to a wastewater facility for safe disposal.

How can I perform floodwater restoration without access to a clean water supply?

Water treatment facilities are at a high risk of flooding. The result is that neighborhood access to clean water is no longer available, and, in severe cases, your water supply pipes can transport unclean water into your home via the plumbing network. Floodwater restoration involves significant amounts of cleaning to return the home to its original state. After pumping water out of the property, it is not uncommon for homeowners to find their property and possessions coated in silts, debris, mud, raw sewage, or other contaminants. Our technicians can use pressure washers on the exterior of the building alongside truck-mounted cleaning wands for the interior. Thorough disinfecting of the affected area is essential to ensuring your home returns to a sanitary state.

What is the role of an insurance adjuster during flood restoration?

An insurance adjuster inspects the building materials and contents of your home following a flood. The report that they produce passes to a SERVPRO crew chief and helps us to design the restoration procedure. You can list the contents of your home to an insurance adjuster as well as the estimated costs as these form your insurance claim. Our crew chiefs work to a restore over replace mentality when working with an insurance adjuster, which can reduce the time-frame of your property restoration and help you to salvage valuable or sentimental items. Usually, in flood restoration, a technician accompanies a crew chief. We can communicate with you throughout the process to ensure that you stay in the loop regarding restoration in your home. Communication can help to ensure that the restoration does not inconvenience you unnecessarily- this may include prioritizing kitchens or bathrooms so that you can use your property while the restoration is underway.

What should I do if I see potential hazards in the property?

    •    identify the issue
    •    communicate to ensure that everyone in the area is aware
    •    Document the issue
    •    See what measures can be taken to control the hazard
    •    perform the necessary control measures

If you spot potential hazards in your property, you can communicate them directly to the crew chief on-site who can then make sure everyone is aware. Controlling hazards can require expertise as well as experience of working on flood restoration projects. If you suspect a hazard of any severity, it is essential to communicate. Some hazards may seem benign but could cause serious injury. Crew chief has the experience to implement proper control methods for potential hazards in the property. These control measures can help to ensure that everyone on the property remains safe.

What equipment do I need to restore my home after flooding?

    •    Personal Protective Equipment (PPE.)Heavy-duty boots, gloves as well as respiration equipment to prevent inhaling airborne contaminants.  
    •    Water pumps and extractors to remove excess water from the home
    •    Pressure washing equipment as well as shovels to loosen and remove mud from home
    •    Cleaning products including solvents and disinfectants
    •    Construction equipment for removal and reinstallation of contaminated materials in the building.
    •    Drying and dehumidification equipment

How can I reduce the flood odors in my home?

Odors are noticeable when there is high humidity or the presence of moisture. In some cases, the presence of odors reduces once the cleaning and drying of a flooded property are complete. However, SERVPRO offer full-house fumigation as well as air filtration to restore your indoor air quality to a preloss condition. They are using ultra-low volume (ULV) foggers to fumigate a room or entire property efficiently and can deploy venting fans to exchange indoor and outdoor air. Our comprehensive approach to odor control makes sure that your property feels “Like it never even happened,” after restoration.

If heavy rainfall damages your property, contact SERVPRO of Great Neck / Port Washington at (516) 767-9600.

How Can You Take Water Out of Hardwood Flooring?

5/20/2020 (Permalink)

water pooling on hardwood flooring Don't let your flooring become a disaster from the water damage in your Great Neck home. Call SERVPRO to mitigate your water issue.

Wood planks can absorb water quickly, so our SERVPRO team can recover these materials with effective drying solutions. 

The absorption rates of wood flooring vary on the type of wood used to cover the floors of your Great Neck home and the finish on these surfaces. Certain coatings can make planks less sensitive to absorption, but eventually, water penetrates natural hardwoods.

Removing water in your Great Neck home once it penetrates the surface of wood flooring can exceed the capabilities of drying practices.Homeowners can perform on their own. Our team has multiple strategies for removing moisture trapped in planks, and these include floor mat drying systems and centrifugal air movers.

Why Is Wood So Sensitive to Moisture? 

Cellulose in natural woods absorbs surface moisture. While our SERVPRO team can address this phenomenon in earlier stages, once water chemically bonds with the wood, the damage is often too severe to restore. There are three primary stages of water exposure to wood:

  • Water stays on the surface
  • Water penetrates wood planks but has not bonded
  • Moisture alters the appearance of the wood floors

Saturated wood flooring can be costly to replace, but our SERVPRO of Great Neck / Port Washington team has effective water removal tactics to help. Give us a call at (516) 767-9600.

What Happens to My Great Neck House in a Flash Flood?

5/20/2020 (Permalink)

flood issues in home Having flooding issues in your Great Neck home? Call SERVPRO to extract the water using specialized machines to make your home better than ever.

Damage can occur quickly in a natural disaster, so our SERVPRO team responds fast to begin extraction, drying, and cleaning. 

Flash flooding can be a monumental disaster for Great Neck homes, especially when the property gets completely caught off-guard. Penetrating water requires the attention of water restoration professionals on our roster as well as our experienced, licensed residential contractors.

Flood damage to Great Neck homes can often be the worst in the basement areas, with pooling water at times as deep as several feet. With many potential health hazards, including shocks, live animals, and contaminants, removing the water and the muck should get handled by experienced professionals like our SERVPRO team.

What Tools Can Remove Standing Water in the Basement? 

Before muck-out, content management, or even structural repairs can be successfully implemented, and standing water must get removed. We have multiple extractors that can handle this task, and we choose them based on the severity of the situation and the location of damaged areas. Some of our options include:

  • Gas-powered trash pumps
  • Truck-mounted extractors
  • Wet vacuums

Flooding can be destructive, but our SERVPRO of Great Neck / Port Washington team can help with fast extraction and drying solutions. Give us a call at (516) 767-9600.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Great Neck, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Great Neck / Port Washington today at (516) 767-9600 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Can I Do About the Flood Damage in My Great Neck Jewelry Boutique?

5/10/2020 (Permalink)

bucket collecting water If your business was in the path of a flood, call SERVPRO to remediate the damage. We are available 24/7 to take your call.

SERVPRO of Great Neck Can Remediate the Flood Damage in Your Jewelry Boutique!

It can be terrifying to own a business that has just suffered flood damage. Imagine that an intense thunderstorm uprooted a city-planted tree and sent it right through the front display of your shop. With a hole in your window, it's easy for water to drip into your shop and cause damage inside. 

Getting professional help for your flood-damaged Great Neck jewelry boutique is the best thing you can do for your store. Allowing any water-based damage to sit unattended could cause massive damages inside of your shop, especially since it is exposed to the elements in this scenario. 

What Can SERVPRO Do Once We Arrive? 

As soon as our flood damage technicians arrive at your shop, we can begin the remediation. Our techs can:

  • Remove the tree from inside of your shop
  • Board up the broken windows in front of the shop
  • Remove excess water with the appropriate equipment 

Our SERVPRO techs can use extractors and wet/dry vacuums to remove excess water, as well as shards of broken glass from the floor of your shop. From there, we can begin to set up drying equipment and then help you get in contact with a contractor who can rebuild any structural damage. 

What About My Inventory? What If I Have Lost Merchandise? 

SERVPRO can help you take inventory of damaged or lost merchandise so you can make an insurance claim. Furthermore, we can help you: 

  • Box up any merchandise that needs to be stored during remediation 
  • Move out any furniture, shelving, or racks that need to be moved
  • Help you get an insurance claim in order 

Always remember, when your business has been hit with sudden damage, reach out for the help of professionals. Here at SERVPRO, we can provide you fast service, no matter what time you need it. 

Call SERVPRO of Great Neck / Port Washington for flood damage remediation services by phoning (516) 767-9600 today! Day, night, weekend, or weekday, we can help you. 

Click here for more information about Great Neck.

Can I Paint Over Fire Residue??

5/9/2020 (Permalink)

fire damaged bedroom Are you trying to figure out who can take care of the fire damage in your Great Neck home? Call SERVPRO!

Do Not Paint Over Smoke and Soot Left Behind in Your Great Neck Residence

Whether you live in Great Neck or elsewhere, your home is not immune to catching on fire. Even a small kitchen fire can result in residual smoke and soot that fills your entire home. Although painting over it sounds like a great idea, it is best to clean the area thoroughly before getting your paintbrush.

For professional fire damage restoration in Great Neck, call our SERVPRO team for help. Our technicians are certified in water and fire restoration, and we apply our knowledge to your situation. We intend to leave your home in mint condition while protecting your personal belongings and minimizing your costs.

Do soap and water eliminate soot?

When you call our SERVPRO team, you will realize that there are many ways to clean smoke and soot depending on their origin and how it presents in your home. Organic and inorganic materials have different burn patterns and settle onto your walls and furniture in different ways. Our staff takes a look at your situation and cleans your walls accordingly. Sometimes our cleaning is enough and others it serves as preparation for a fresh coat of paint. Some techniques available to us include-

  • Dry cleaning sponge
  • Wet cleaning
  • Peroxide active cleaning

SERVPRO of Great Neck/Port Washington is your ally. Call us at (516) 767-9600, whether you live in Manhasset or Roslyn and let us leave your home, "Like it never even happened."