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Black Sewage Contaminated Water Damage Must Have Proper Restoration

6/23/2018 (Permalink)

Water Damage Black Sewage Contaminated Water Damage Must Have Proper Restoration Hoarding situations and sewage/black water losses can be restored

This job came to us in the fall and is one of the more extreme and tragic cases we have experienced.  The elderly homeowner frail was a hoarder suffering mental health issues.  

Months earlier the sewage line had blown, flooding a packed basement with raw sewage, swimming in pathogens.

Due to the homeowner's frail condition and distress about the situation, they closed the door and ignored it.  Delays cause even greater damage but in our line of work this is a situation that we've experienced more often than you'd imagine.     

The sewage line was not fixed during this time, the wet contaminated water and solids permeated all porous surfaces and caused damage to non-porous surfaced, just from exposure.  You can see the effects to the washer and dryer.  

In this situation, the contents become a hazard and must be carefully removed and discarded because of microbial and mold growth. Extensive antimicrobial were used in cleaning, and air scrubbers placed to ensure that the structure was clean and safe once more.

Fire Destroys Tenant's Apartment and Primary Residence

6/23/2018 (Permalink)

Fire Damage Fire Destroys Tenant's Apartment and Primary Residence Apartment fire damages entire home.

When you have a tenant in a basement or attached apartment, make sure that you have ample and proper fire safety detection equipment - namely, smoke detectors throughout your unit and theirs. 

Luckily in this fire no one was injured, but the apartment as you see was a total loss, the contents were destroyed.  The source of this fire is under investigation but originated in the apartment.  However, the smoke damage permeated the owner unit as well, which had extensive amounts of antiques and collectibles, the owner's business.  The entire home had to undergo restoration.

As a homeowner and landlord safe egress, properly maintained utilities, and fire detection equipment is a primary responsibility.

As a tenant, you should make sure smoke detectors are present, know your egress escape points, and make sure that you create no potential fire hazards.  Additionally, make sure you have renter’s insurance with fire coverage, don't expect the homeowner's insurance to cover your own belongings.

Fire Safety Week is in October, but it is never too soon to do a fire safety check in your own home!

Fire and Smoke Damage When You Have Valuable Antiques, Art and Collectibles

6/23/2018 (Permalink)

Fire Damage Fire and Smoke Damage When You Have Valuable Antiques, Art and Collectibles Fire and Smoke Damaged Collectibles Can Often Be Restored!

A fire is a devastating event, no question - but one particularly more complicated when you have valuables that are irreplaceable affected.

At SERVPRO of Great Neck/Port Washington we often encounter property owners with unique situations of all types.  The matter of valuables is one worth addressing because of their monetary value and irreplaceable nature.  

While you can safeguard the value end with special insurance coverage, be sure to make and keep a digital file in the cloud and in a safe deposit box with a complete inventory list with adequate invoices, bills of sale, dates of purchase/acquisition, provenance records, descriptions, valuations and photographs.  

Make sure your homeowners policy agent knows that you have valuables that need coverage, don't assume your policy covers all.

If there is a fire, call in SERVPRO as soon as possible to ensure that restoration can begin on anything salvageable.  We restore whatever can be saved and also will provide an inventory list of losses for your insurance claim. 

We're here for you, 24/7.

Restoration After Utility Water Damage

6/23/2018 (Permalink)

Water Damage Restoration After Utility Water Damage This utility area suffered water damage after the equipment failed.

When boilers/hot water heaters blow, it can create quite an unexpected mess through the surrounding areas.  Often, we find that homeowners have accumulated content on the floor, often papers, photos, clothing and toys in cardboard boxes - which get saturated as it wicks in the moisture.

For precious or vital papers that must be saved, SERVPRO has the ability to dry them out through a special freeze-drying technique at one of our out of state facilities. After packaging them up we send them off.  While they may not appear perfect as before, the moisture is completely removed, and the documents can be kept or scanned.  Preventing mold growth through boxes of papers and photos will avoid mold growth down the road.

Ask your local SERVPRO professional about document restoration after water damage!

When Storms or Floods hit Long Island, SERVPRO of Great Neck/Port Washington is ready!

6/21/2018 (Permalink)

Storm Damage When Storms or Floods hit Long Island, SERVPRO of Great Neck/Port Washington is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Long Island.

SERVPRO of Great Neck/Port Washington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Long island, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 516-767-9600.

Tips to detect Mold

6/7/2018 (Permalink)

Mold Remediation Tips to detect Mold Mold found in drywall.

If there are ongoing moisture problems in your home or building it is important to be alert for presence of visible mold, strong musty odors which may indicate mold is present, or any evidence of past moisture problems that might have caused mold growth. If you see any of the following signs below contact a certified mold testing company.

  • Mold smell
  • Visible mold grown
  • Water leaks, water instruction or past flooding.

Mold can be found behind walls, in the basement, under carpet, in damp areas of the house, surrounding roof leaks or in area that experiences high humidity.

The only way to accurately assess the amount of mold in your home is to test for it. The three main types of test for mold are:

  1. Air Testing
  2. Surface Testing
  3. Bulk Testing

Contact your local SERVPRO to have the pleasure to assist and guide you to asset the problem before it spreads to other areas.

Damage after a Storm in a Flood Zone

6/7/2018 (Permalink)

Storm Damage Damage after a Storm in a Flood Zone  Flooded basement after a Storm in Freeport, New York

During violent storms Freeport, NY is one area that is prone to flooding. Extensive rain often leaks into your home from the outside, this basement in Freeport, NY was flooded due to a storm.

There are three major types of water (Clean water, gray water and black water, which might include external flooding) In this special case this basement was flooded with black water that contains pathogenic agents and is grossly unsanitary. Floods can completely inundate your home or business causing a lot of damage to the structure and contents.

SERVPRO of Great Neck/Port Washington was brought in to assess the damages in the property, our crew quickly assisted removing standing water from the area, along with assorting content to determinate which content was salvageable, after removing the affected content we cleaned and disinfected the area and proceeded to set up special drying equipment.

SERVPRO of Great Neck/Port Washington has the experience, equipment and products necessary to handle any type of water damage.

SERVPRO of Great Neck/Port Washington is Ready to Resolve Any Water Damage Situation

6/7/2018 (Permalink)

Water Damage SERVPRO of Great Neck/Port Washington is Ready to Resolve Any Water Damage Situation Photo of a flooded basement in Long Island, NY.

Water damage to your residence can appear in a many forms, in a multitude of ways. Not all water emergencies require extraction but, in this situation, this finished basement living room area was flooded with water which was caused by an over flooded toilet.

Regardless of the severity of the damages SERVPRO of Great Neck/Port Washington is ready to handle even the most difficult of tasks, our SERVPRO technicians will ensure that every effect of the water incident will be resolved accordingly.

Overcoming water damage in your home residence or property is concerning and will require professionalism and expertise that our SERVPRO of Great Neck/Port Washington technicians have, count on us if you ever in need of our services. Call us at (516)767-9600.

SERVPRO of Great Neck/Port Washington is Ready for any Fire Damage Situation

6/7/2018 (Permalink)

Massive fire damage to your property is compounded with additional damage from water, smoke odors & soot, whether from the fire department in order to put out the fire and of course rainy whether.

In the even of a property fire SERVPRO of Great Neck/Port Washington will ensure the property is secure, by assessing the damage and address all health and safety issues and concerns. Our trained technicians will remove damage content or if its necessary storage salvageable content. We will mitigate the water damage, deodorize smoke odors, clean and restore surfaces. We have special equipment to remove odor and soot from surfaces.

SERVPRO of Great Neck/Port Washington will leave the property prepare for the restoration/construction phase. We are dedicated to help you during a stressful time. Contact us if you experience fire damage at 516-767-9600.

2018 Hurricane Season Predictions

6/6/2018 (Permalink)

Storm Damage 2018 Hurricane Season Predictions Satellite NOAA photo
Satellite image by NOAA

NOAA has predicted a normal to above normal  season for the 2018 Atlantic hurricane season this year, which occurs from June 1 through November 30.  

What is normal?  This prediction indicates the Atlantic coast could see 10-16 named storms, 5-9 of which could be hurricanes.  Of those, 1-4 could result in major hurricanes with winds of 111 mph or higher.  These major hurricanes could be categories 3, 4 or 5 and can create significant damage and destruction. 

Doing as many preventative steps as you can before storm season has begun can help to minimize your damages and losses.  Trim any trees and branches that are heavy, dead, or a threat to personal property, electric wires or a structure.  Round up any loose items that could become airborne.  Secure and fasten down large items that must remain but could become airborne or move in flooding.  

Make hurricane shutters cutting plywood to fit all windows and doors, secure all rolling overhead garage doors from inside, make sure all drains, gutters and downspouts are clear and drain away from the property.

Use proper personal safety.  If there is a regional evacuation - secure your property and evacuate.  If warnings instruct you to remain off the roads, do so.  Flash floods are very dangerous and very unpredictable.  SERVPRO of Great Neck/Port Washington is here to help clean up any storm damage.