Recent Posts

TEAM LUZZI Helping Local Church Ministry

9/5/2023 (Permalink)

Male SERVPRO employee loading the car up with donations Loading the car up with all our donations

Our Team worked hard collecting donations for our local church pantry, which was in desperate need. Avery is on his way to deliver the donations to the ministry.
Our community means a lot to us. We are there to always lend a hand.
#teamluzzi #donate #localchurch #community #foodpantry

Flooded storage facility over the weekend

7/11/2023 (Permalink)

Team Luzzi arrived at a water loss over the weekend at a local storage facility. Crews dried up water and set up equipment quickly, making sure facility operations were not impacted.

SERVPRO Summer 2023 Tips & Tricks for Mold

7/6/2023 (Permalink)

If your house is feeling extra sticky this time of year, it can be a breeding ground for harmful microbial growth. Use these tips to help prevent growth in your home.

  1. Manage Indoor Temps-Mold thrives at temperatures of about 77 F, use Ac to keep your house cool. 
  2. Keep Moisture Out-Ensure doors and windows are sealed, especially when it rains. Use bathroom fans and avoid large spills or standing water. 
  3. Dehumidifiers are key-Use a dehumidifier in places that are prone to being humid, like your basement. 
  4. Monitor Humidity Levels-Use a hygrometer to measure the relative humidity to ensure your home's humidity level is below 50%

Stay cool, folks! For questions about mold, give us a call.

Flooded basement in Great Neck/Port Washington

7/5/2023 (Permalink)

Expansion tank leak Flooded basement was caused by old expansion tank

Customers expansion tank on the boiler blew.
This left her basement floor and walls to take on water damage.
Being that the basement had no dehumidifier prior to the event this caused mold growth, and condensation all around the basement walls and ceiling.
SERVPRO came in and removed all wet contents. We set up air scrubbers and a dehumidifier to dry out the remaining moisture. This elderly customer who never goes into her basement has terrible health and she was so concerned over the mold. We worked quick and made sure to take care of all her concerns. 

Team Luzzi Employee Spotlight

6/20/2023 (Permalink)

Jose Shining the spotlight on our veteran technician

We are thrilled to shine a spotlight on one of our valued team members, Jose Turcios. Serving as a Technician in our SERVPRO franchise, Jose has been an integral part of our team since he joined. 

It has been an exciting 13-year journey for Jose at SERVPRO, during which he has witnessed and contributed to the substantial growth and change within the company. He looks forward to being a part of our future journey and seeing where we go next. 

The Basics of Electrical Fire Safety | SERVPRO of Great Neck/Port Washington

6/16/2023 (Permalink)

Image of an overloaded electrical outlet/surge protector that has caught on fire Disasters can happen at anytime. That's why SERVPRO of Great Neck/Port Washington is available 24/7 to help you recover from any disaster.

Fires in a home or business can be a completely devastating, overwhelming event. Regardless of how they started, they can leave you sifting through ashes and facing smoke, soot and lingering odors for what feels like will be the rest of your days.

Electrical fires account for nearly 34,000 house fires every year. Nearly $1.3 billion in damages are counted as a result of electrical fires, and death is often a result when this terrible disaster strikes.

The good news is that there are steps you can take to protect your home from electrical fires. You can both put action in place that will help prevent a fire from beginning as well as learn the warning signs to look for to stop issues before they become a disaster.

Watching for the Signs

In order to prevent electrical fires, you need to first understand some of the most common ways they start. Some of the top causes of electrical fires include improperly installed or faulty wiring, overloaded extension cords or outlets, and the misuse of lighting.

When you plug something in, there is a good possibility you aren’t thinking of anything except powering/charging/starting whatever it is that requires electricity. Faulty wiring does have some warning signs you should look for every time you use an outlet, though. Flickering lights, hot outlets and switches, or discoloration on the plate around a switch or outlet are all signs that something is going wrong.

Don’t dismiss having to wiggle chargers around to get them to work or that strange smell when you turn the light on! If these signs are evident in your home or corporate building, call an electrician and have your wiring checked by a professional.

Preventing a Disaster

As much as it sounds like a pun, electricity literally powers our life. Think about the groans your entire family emits when a storm knocks out power as they have to slow their device usage to conserve their batteries. Electricity makes our life more convenient, but it isn’t without dangers.

Start using your electricity in safer ways to prevent a disaster in your home. Never run extension cords under carpets or rugs, and always use the correct length in order to avoid connecting more than one extension cord at a time.

If your surge protectors have enough cords coming out of them to look like an octopus, unplug some items and relocate them to another location. Use the correct wattage bulb in every light, and opt for LED versions to both cut down on heat output and save a little on your bill.

Never DIY electrical upgrades or corrections. Always call in a professional, and keep SERVPRO of Great Neck/Port Washington on your emergency contacts in the event that even the smallest fire starts. We can respond day or night to get things restored quickly.

Have you experienced a fire in your home? Contact us and get things cleaned up fast.

Great Neck Water Damage Tools and Approaches

12/14/2022 (Permalink)

Day or night, SERVPRO is always on call to handle your water damage emergencies in Great Neck!

SERVPRO Helps Quickly After Water Damage

The water restoration process requires several actions to return the damaged property to its original condition. Our professionals are among the most heavily trained and educated as WRT-certified technicians through the IICRC and strictly adhering to the recognized standards of ANSI regulations for:

  • Water removal
  • Drying
  • Content cleaning
  • Structural repair
  • Mold prevention
  • Deodorization

We’re Faster To Any Size Disaster – this is more than a slogan to our team for Great Neck water damage incidents. It is a commitment we uphold every day through every project that we begin or continue through completion. We want customers to understand that they are the priority, and our objective is to return to normal living conditions as swiftly as possible. Proper restoration involves multiple focuses by our responding team.

Priorities of Water Damage Restoration

Our SERVPRO of Great Neck / Port Washington team must prioritize several restorative and mitigative actions beginning as soon as our response team arrives. With a consistent and focused progression through these phases, we can return properties to their preloss condition in reasonable timelines:


Water removal services are a critical element of the mitigation process. Any standing water concerns become threatening presences to the exposed building materials involved, especially porous construction like carpets, drywall, and more. Pooling can be removed using several devices from our inventory, ranging in selected use by the depth of the damage and where trapped water exists. This can include:

  • Submersible Pumps
  • Wet Vacuums
  • Carpet Wands


Drying is a necessary element of every water restoration process. Removing moisture is vital to the recovery of a household because lingering damp pockets and water caches in wall systems or on surface materials can support secondary damages like mold development or structural degradation. Evaporation and moisture content removal involves several specific devices from our stock, including:

  • Air Movers

These machines introduce focused airflow across moist surfaces and within damp environments. There are several types capable of managing specific conditions like low-profile centrifugal options.

  • Heating Units

Warming materials and the drying areas help amplify the production of evaporation and other needed chemical processes used for moisture removal, cleaning, and deodorization.

  • Dehumidifiers

Evaporation increases water vapor in the environment, requiring several dehumidification units to be placed on the property to help. These machines act through condensation and absorption to lower humidity to acceptable parameters.

  • Drying Mats

Trapped water in materials like hardwood and engineered wood flooring requires special drying tools to remove moisture through capillary suction.

Surface Cleaning

Cleaning up after a water damage issue involves the elimination of residues, microbes, and bacteria that might form on surfaces after prolonged water exposure. We must also present a suitable solution for deep cleaning carpeting throughout a property, as these fibrous flooring options can be heavily soiled.

Mold Prevention

Moisture continues to more than the destruction of exposed building materials. Damp conditions facilitate mold colonization and organism growth. There are early actions to be taken to help reduce, remove, and remediate mold damage, such as:

  • Antimicrobial Products – Sporicidal and biocide sprays and solutions eradicate mold organisms and spores on contact.
  • Managing Moisture – SERVPRO works to ensure water damage is resolved quickly to prevent lingering moisture that facilitates growth. We can also rebuild and repair vulnerabilities that allow recurring water infiltration.
  • Third-Party Inspections and Testing – Third-party professionals can inspect and document impacted areas to identify if mold exists and the appropriate response of remediation professionals like our team to help.

Great Neck water damage incidents require fast and deliberate actions from trained professionals like our SERVPRO of Great Neck / Port Washington team. We are ready to help 24/7 at (516) 767-9600.

The Great Neck Fire Damage Restoration Timeline

12/14/2022 (Permalink)

Great Neck property owners breathe a sigh of relief when SERVPRO arrives for fire damage cleanup and restoration.

SERVPRO Works Fast to Mitigate Fire Damage

From electrical accidents to grease fires, the causes of these disasters are widespread and ultimately need several steps to mitigate and restore. SERVPRO of Great Neck / Port Washington has a fast response to these emergencies, incorporating multiple vehicles from our fleet stocked with needed equipment. We can rapidly focus our efforts on mitigation and emergency services to protect the property.

Emergency Services After Fire Damage

Fire damage to Great Neck homes requires fast and intentional actions taken as early as possible. Once the fire gets extinguished, professionals like ours must begin the required restoration and recovery steps to overcome the most pressing structural and safety concerns. One of the practical actions of this process is removing the debris and bulk materials damaged by widespread combustion and smoke damage.

What Must Be Done After Fire Damage?

It is crucial to identify the full extent of the damage to your household or business after the disaster. Widespread effects could exist, especially at the ignition points. Production management, our most experienced field team members, walk through the property and catalog loss and begin forming the restoration plan to come. Early efforts for recovery include steps to make the property safe for technicians and house occupants alike.

Making the Environment Safe

A safer workspace for technicians involves several necessary steps to protect the exposed structural elements, environments, and responding team members. Much of the dangers have to do with circulating airborne particles such as smoke solids and soot, which can be avoided with the appropriate personal protective equipment. Our team can overcome these airborne threats with well-placed HEPA 500 air scrubbers and hydroxyl machines.

Cleaning Surfaces and Contents

Soot management is a considerable concern, as these particles can cause additional damage. Cleaning should be carefully considered to prevent more particles from becoming airborne and protect the underlying substrate affected by the smoke solids and soils heaping up on horizontal surfaces.

Managing Offensive Fire Damage Malodors

Odors are a common concern for those contending with fire loss events. Combustion impacts hundreds of materials throughout a household, many of which can generate offensive malodors. Strong smells become a formidable obstacle in restoration, so our professionals respond with the deodorization products and equipment available in our supply.

What Makes SERVPRO a Top Choice?

There are no shortages of restoration companies, but few have the accolades and acknowledgments that our SERVPRO team does from the parent brand, former customers, and the insurance providers in the area that allowed us to become a preferred vendor. Choosing our roster is a conscious decision for:

  • Experience – With training and coursework through the IICRC and continued education in-house for our technicians, few have the hands-on experience and knowledge of industry standards like our SERVPRO fire recovery professionals.
  • Leading Equipment – We continue to pour our resources into the equipment, machines, products, and tools needed to complete facets of fire recovery and restoration services. Cutting-edge gear makes restoration happen at a faster rate.
  • Customer Satisfaction – Few parent companies emphasize the customer like SERVPRO. Each franchise focuses on the needed steps to keep homeowners comfortable during fire restoration services and answer any occupants' questions.

Great Neck fire damage events require the top trained professionals of our roster to deploy cutting-edge equipment and technologies to help. Our SERVPRO of Great Neck / Port Washington team works fast to get your house back to normal after disasters like fires. Give us a call today at (516) 767-9600.

Great Neck Mold Damage Remediation Solutions

12/14/2022 (Permalink)

SERVPRO uses the latest technology and equipment for every mold remediation project in Great Neck. Call now for fast and immediate service.

SERVPRO Uses Many Mold Damage Removal Techniques

SERVPRO professionals lead Nassau County in mold remediation and subsequent cleanup and repairs. Because mold can form so readily in the moist environments common to Long Island, it is a situation that many structures must face in their lifetimes. Property owners look to the expertise of our accredited technicians because we are:

  • AMRT-Certified
  • Experienced
  • Fast-Responding
  • Empathetic

Starting the cleanup and remediation of mold damage in Great Neck homes and businesses should begin as soon as possible. We understand the urgency of these scenarios and have enough trained AMRT specialists to dispatch required personnel 24/7 when threats arise and impact your property.

Evaluating the Extent of the Damage

We adhere to strict New York regulations regarding handling potential mold situations, the disposal of impacted materials, and the repairs and reconstruction necessary after recovery. This process begins with a third-party mold inspection team determining the severity of mold colonization in your home. Their recommendations on how to proceed then get passed to our SERVPRO professionals. We provide honest results that independent hygienists can test.

Types of Mold Damage Remediation

Because many types of mold can impact multiple kinds of hosting materials, there is no set solution for removal and remediation. We determine results from several factors like the severity of the damage, location, and the impacted elements. Some of the standard options considered include:

  • Surface Products

Our technicians' initial option is applying biocides such as chlorines to the organism. These products are often able to kill microbes on contact. This is only effective when the damage has not moved beyond the outermost layer of the impacted surface

  • Abrasive Mechanical Action

Removing mold growth from the surface is often more than applying sporicidal products to the organism. Combining these efforts with sanding, steel wool, and other abrasive scrubbing helps amplify antimicrobial solutions.

  • Media Blasting

Using forms of media like crushed walnuts, sodium bicarbonate, and other abrasives combined with pressurized air, SERVPRO professionals can eradicate active colonies without immensely damaging the affected substrate.

  • Controlled Demolition

This is one of the final remediation measures but an effective strategy in removing active colonies and the impacted hosting material. Our license allows us to complete this work without requiring a secondary company.

Does Mold Damage Die-Off Naturally?

Combating misinformation about mold is one of the most challenging steps our SERVPRO AMRT-Certified remediators face. If microbial growth is left unchallenged, it can continue to spread and impact more of a residence until the situation is out of control.

When Are Mold Damage Repairs Needed?

Repairs are more of a common need for remediation than it might initially seem. The most definitive method of mold removal is controlled demolition, and while this is often a last resort compared to restorative measures, it comes with the need for build-back services. As a trusted team with a general contractor license, our SERVPRO professionals provide a full-service solution for post-mold recovery.

Mold damage in Great Neck homes and businesses should be handled more urgently than most property owners often show. As leading remediators for the area, we appreciate the necessary actions to protect a residence and its contents from irreparable damage. Give our SERVPRO of Great Neck / Port Washington rapid responders a call now at (516) 767-9600.