Recent Posts

Why Is The Type Of Soot Important When Planning Fire Damage Restoration?

9/17/2020 (Permalink)

Soot covered kitchen SERVPRO Removes the Soot and Smoke--"Like it never even happened."

Great Neck Homeowners Are Looking For Thorough Fire Damage Recovery.




People living in Great Neck understand the importance of fire safety in the home. After all, a disaster is often costly to recover from, and means dealing with insurance, upheaval, and loss.

Unfortunately, a disaster can still happen, no matter how careful you are. If you need fire damage restoration in Great Neck, you need a service that understands the fire theory and the impact of soot damage.

What is soot?

Soot is the residue left over after the incomplete burning of organic materials. Soot is composed mostly of carbon but may also contain traces of metal, chemicals, and dust. Soot can circulate and coat many unaffected rooms after a small, isolated house fire. The cleanup of these residues can be extremely difficult, especially if the correct tools and products are not used. 

Cleaning away soot is a significant part of fire restoration, as it looks unsightly and often smells terrible.

Are there different kinds of soot?

There are several different kinds of soot, including:

  • Dry soot, which forms when organic materials burn fast and hot
  • Wet soot, which begins when plastics and rubbers burn in a slowly smoldering fire
  • Protein soot, which starts when proteins (such as meat) burn in a fire, or even through overcooking

Why is understanding soot significant in fire restoration?

Different types of soot require different cleaning methods, which is why a thorough analysis is an integral part of fire damage remediation.

  • Dry soot produces the lightest particles, which are relatively easy to brush or vacuum away from surfaces
  • Wet soot produces a sticky residue which smears over surfaces and has a pungent odor
  • Protein soot residues are harder to see, but cling hard to surfaces and have a particularly noxious smell

Although dry soot is easier to wipe away, the fire's higher temperature can mean more extensive damage to surfaces. Protein soot often forms during a kitchen fire, and so SERVPRO technicians must be extra mindful about electrical appliance safety.

How can SERVPRO help?

Our technicians use a range of cleaning techniques to get rid of soot. Depending on the situation, we can choose between dry and wet cleaning, vacuuming, abrasion, spot cleaning, or even baking soda blasting to remove soot from surfaces. We also deodorize your home afterward, to get rid of lingering smoky smells.

For help with fire damage restoration, call SERVPRO of Great Neck / Port Washington at (516) 767-9600.

My Roslyn House Flooded After a Washing Machine Leak – Do I Need Professional Help?

9/12/2020 (Permalink)

wellington boots on flooded floor Contact SERVPRO of Great Neck / Port Washington at (516) 767-9600 for quality water cleanup restoration service.

It is Best to Leave Water Damage Cleanup to the Professionals After a Major Water Intrusion in Your Roslyn Home

Residential flooding can be a result of many things. In this case, the washing machine developed a leak while the residents were out of the house. They came home to a flooded downstairs. It was time to call in a professional water restoration company in Roslyn.

Can I Clean It Up Myself?
It might seem like doing the water cleanup yourself in your Roslyn home would save you money. After all, you own a shop vac. There are plenty of YouTube videos and DIY pages that can provide all the information you need, right? It seems great, but the truth is that you need professional help. SERVPRO has expert technicians who are well-trained and understand what each situation calls for when it comes to water damage. There are several reasons not to attempt the water cleanup on your own but to leave it to a qualified company. These include:
•    Insurance Company – For the damage and cleanup to be covered by your insurance company, they may require a professional assessment. They often want certified companies like SERVPRO involved in the restoration to back up claims.
•    Safety – Safety first is crucial. Certified specialists know what to look for when it comes to safety issues involving water. It could include electrical concerns, contaminated water, or compromised structural components.
•    Industrial Equipment – Your shop vac isn’t going to cut it. The cleanup process involved with household flooding needs industrial equipment beyond what the average homeowner possesses.
•    Efficiency – Our teams come in, do a scope, and get to work. Immediate water mitigation is required. A homeowner cannot work as fast and as efficiently as a professional crew. This is a problem with DIY cleanup. It takes a long time, and the longer the water sits, the more comprehensive the secondary damage.

By hiring SERVPRO to mitigate the water damage, you save time and money. Speed is of the essence. You need that water removed from your home fast. We have the extraction equipment to pull gallons of water from your home quickly. We’re Faster to Any Size Disaster.

Should I Hire an IICRC Certified Company?
When you work with a business that has Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians, you can trust the job to get done to industry standards. At SERVPRO, our technicians are not only IICRC certified but have extensive training in other areas as well. Our techs are qualified and have the experience to deal with emergency water mitigation, such as your washer flooding your living quarters. They are experts in the field of:
    •    Water extraction & cleanup
    •    Drying techniques
    •    Content management
    •    Restoration

What is the First Step Once I Call SERVPRO?
Once you make the call, our Green Team is on its way to you. We know how necessary it is to get your home back to normal. Our goal is as little disruption to your life as possible. A situation like this is stressful, and we relieve you of the stress of worrying about things getting done right. You can trust your home and everything in it to our crews.

In this home, the washing machine was in the hall across from the bathroom. This resulted in water flowing into the bathroom, living room, and a guest bedroom. Because the living room carpet soaked up a good bit of the moisture, it prevented the water from reaching the kitchen. When our team arrives at a water cleanup scene, they provide any emergency mitigation needed, such as locating the source of the water flow or making sure there are no electrical issues.

What Happens Next?
The technicians perform a scope to ascertain what needs addressing in your specific circumstances. Not every job requires the same procedure. They then work on extracting the water from carpets, floors, and walls. Powerful truck-mounted pumps may get used. We also have portable pumps and industrial strength water vacs. Moisture sensors and infrared cameras are used to look for hidden moisture. We then move on to drying out the impacted areas. Industrial strength air movers, fans, and dehumidifiers are put to use in the correct ratio to dry your home as quickly as possible. Water intrusion can leave bad odors, and deodorizing is part of the water cleanup if necessary. We use EPA approved cleaning products to sanitize all surfaces.

What About My Furniture and Other Things?
If the content can be cleaned on-site, we do that. If it isn’t possible to clean the items on-site, we provide pack-out services. The content gets moved to our warehouse for cleaning. Depending on the extent of the flooding and water damage involved, we can restore:
    •    Flooring and carpeting
    •    Wood items and furniture
    •    Upholstered items
    •    Linens, drapes, and clothing
    •    Household goods
    •    Books, papers, and documents

SERVPRO puts everything into restoring your home and returning it to you, “Like it never even happened.” We are available 24/7 because we know disaster does not wait for a convenient time. If your home has experienced flooding, we have experienced IICRC certified professionals to provide the water cleanup mitigation necessary.

Contact SERVPRO of Great Neck / Port Washington at (516) 767-9600 for quality water cleanup restoration service.

How Can I Prevent Mold Growth In My Great Neck Restaurant?

8/29/2020 (Permalink)

mold growing on tiles Mold growth in your eatery can put you out of business. Contact SERVPRO for mold damage remediation services to get your eatery up and running.

Inhibiting Mold Growth with Precautionary Measures is the Best Course of Action

Cleanliness is critical in any commercial enterprise, but even more so when it comes to the food industries. Mold can develop anywhere there is moisture. An extensive mold infestation means the possibility of the Great Neck restaurant being closed while mitigation takes place.

Is Mold Really in the Air?

Mold spores are everywhere, indoors, and outdoors. The spores are microscopic, and no one can avoid them. The spores themselves are not the problem. The problem comes when the spores connect with moisture. They can then spread rapidly, damaging your building and the content within. Mold can cause health effects. Qualified technicians should handle mold remediation in your Great Neck eatery.

What Precautionary Measures Can I Take?

Preventing mold growth involves being proactive. It is much simpler to prevent the spread than to stop it. Here are some ways your restaurant can prevent mold:

  • Schedule routine cleaning.
  • Throw garbage out on a regular basis.
  • Check for water intrusions such as leaks often.
  • Inspect food for mold before allowing it in the kitchen. 
  • Seal open containers properly.
  • Inspect for visible signs of mold regularly.
  • Monitor humidity levels.
  • Keep the kitchen clean and dry.

Professional Mold Remediation

The best course of action whenever you think there is a mold problem is to hire professionals. SERVPRO has qualified Applied Microbial Remediation Technicians (AMRT) who can diagnose the problem. They then implement the correct measures to clean your restaurant correctly. Our team uses advanced technology and equipment to detect and remove mold. Some of the methods we use are:

  • Soda blasting and dry ice blasting
  • Surface cleaning
  • Sanding
  • Antimicrobial and antifungal applications
  • Controlled demolition

Do not let mold put you out of business. Proper remediation can have your restaurant serving up your customer’s favorite meals in no time. Contact SERVPRO of Great Neck / Port Washington at (516) 767-9600 for all your mold remediation needs.

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Can a Fire in a Single Room Affect the Entire Great Neck Home?

8/16/2020 (Permalink)

fire damaged kitchen in a home Fire damage can spread through your home very quickly. Contact SERVPRO for fire damage remediation services.

SERVPRO technicians have the training and equipment to determine the actual scale of the cleanup needed in your Great Neck home

Even though the kitchen fire got put out before the flames had a chance to spread throughout the Great Neck home, there can be significant problems throughout the house in regards to odor, smoke damage and soot can travel via the ductwork and foot traffic to all areas of the home. Until it gets professionally mitigated, the problems remain in the house, that is why it is crucial for outsourcing the cleanup rather than trying to tackle it on your own.

Why is Fire Damage From Burned Plastic So Hard to Remove?  

A homeowner that left a plastic container on their stove without realizing the burner was on. This caused a large amount of smoke and fire damage throughout their Great Neck home. The homeowner brought in SERVPRO to handle the cleanup and restoration.

When plastic burns in a fire, it causes multiple issues such as: 

  • The release of pungent, toxic fumes containing hazards such as dioxins and furans that are dangerous to breathe 
  • The burning process also causes a thick layer of hard-to-remove soot
  • Although SERVPRO techs have multiple cleaning agents and methods for removal of melted plastic, it may be impossible to get off some surfaces causing the item it melted on to get discarded
  • The fumes can spread creating odor issues over a widespread area

Common Fire Damage Actions in a Kitchen  

The kitchen is the hub of activity in most homes, and even a small scale fire can create a large amount of damage in your Great Neck home. SERVPRO technicians see the following issues frequently: 

  • Smoke damage on the walls
  • Soot corrosion on chrome and metal faucets unless cleaned quickly
  • Fire odor distributed throughout the home via the ductwork
  • Controlled demolition to remove charred building materials
  • Removal of debris
  • Extraction of water

The removal of the smoke damage in the area the fire occurred within can take different forms. SERVPRO technicians test the smoke residues as well as the surface getting cleaned to ensure the correct method gets chosen. Some cleaning agents have chemical components that can bleach surfaces or remove finishes, so tests are crucial for the best outcome.

Air quality is another concern during the cleanup post-fire. The techs use machines known as air scrubbers to capture airborne particulates that are harmful to breathe as well as odor-causing. The techs wear respirators along with protective clothing to keep them safe as they turn around the damage in the home.  

Cleaning stations are another frequently seen part of the cleanup process. As articles in the fire-zone get found, and they get determined to have restoration potential, the items get brought to established cleaning areas outside the work-site. The technicians operating these areas inspect the item and choose the cleaning method that will benefit it most. For example, a molded resin candlestick may have survived the fire just fine, but it got covered in soot in the process. The techs can use techniques such as immersion cleaning to get every bit of residue off the item and get it ready to reuse in the home.

The need for repairs or reconstruction of portions of the home is not unusual. Unfortunately, when sheetrock wicks water or has charring - the deteriorated part requires removal. In some severe cases, the walls can get stripped down to the studs with the insulation removed. Before any rebuilding can occur within the home, odor control applications need to get performed to remove both airborne and embedded odorous particulate. If the HVAC ran post-fire, the ductwork might also need cleaning. Once the technicians have successfully neutralized odors, they inspect the property to ensure no lingering smoke odors remain.

Even with the professional equipment that the technicians have access to, multiple methods may get applied. In cases of walls that remained intact but odor control methods did not work, the use of a sealant can seal in any remaining fire scents and give the wall a clean slate to get primed and painted with zero reminders of the fire.

As a final step, the SERVPRO crew chief goes over the actions taken throughout the home with the homeowner or adjuster to be sure that they are pleased with the job performed by the technicians. 

SERVPRO of Great Neck / Port Washington at (516) 767-9600 is ready to help local property owners with the cleanup and restoration from any size fire damage. The certified technicians are available 24/7 to return your home back to normal as soon as possible.

How Does a Pack-Out of Flood-Damaged Contents Enhance Flooding Recovery In My House?

8/3/2020 (Permalink)

stainless steel immersion bath SERVPRO Provides Pack-Outs and Ultrasonic Cleaning to Rescue Our Manhasset Neighbors Precious Possessions

SERVPRO Has a Long List of Highly-Effective and Research-Based Strategies Available to Mitigate Both Structural and Contents Flood Damage for Manhasset Area Residents

Flooding that follows storm damage in your Manhasset house creates a chaotic situation, complicated if the flooded space has living areas or contains stored items. When the professionals arrive to start containing and extracting the water, their efforts can be impeded by the furnishings, household goods, and personal possessions in the space. We recommend consideration of a whole or partial pack-out of contents as a flood mitigation method.

How Can I Be Sure My Personal Property Is Secure During a Pack-Out?

We understand that our residential customers struggle with a feeling of control loss when struggling with flood damage in Manhasset. Relinquishing the responsibility of packing up and transporting items to members of our production facility team is a decision you make with confidence. Our Contents Claim Inventory Service (CCIS) uses a mix of written lists, digital photography, and barcoding to document the condition and location of the items.

How Are the Packed-Out Items Processed?

If your property has a secure, dry space large enough to store the affected contents, SERVPRO might move them to that staging area. The on-site team tasked with the flooded spaces in your home can focus on extraction, cleaning, disinfecting, and structural drying without needing to move items constantly. Humidity levels inside your home are easier to control without the added load of moisture from the contents. We can take all or selected things to our production space for specialized interventions including:

  • Small chamber drying, disinfection, and deodorization
  • Freeze-drying for wet papers and photos
  • Immersion and ultrasonic tanks for cleaning of durable, non-porous items
  • Industrial washing and drying systems for textiles and soft items

Take advantage of the different opportunities SERVPRO of Great Neck / Port Washington offers residential customers to recover effectively from flood damage. Contact us day or night at (516) 767-9600 for evaluation by an experienced project manager.

A Fire Has Destroyed Various Parts of My Manhasset Property. Where Should I Seek Help to Restore it?

7/26/2020 (Permalink)

fire damaged property Do not expose your family to the secondary damage of a fire.

Hire SERVPRO Technicians in Manhasset to Handle the Fire Damage in Your Property.

After a fire, what follows can overwhelm property owners. However, taking action immediately by working with fire restoration professionals can halt further damage in your Manhasset home. SERVPRO professionals have the skills and expertise to restore homes after fire loss incidents of any size or scope.

How can I help in the restoration process?

Most homeowners might want to begin the restoration process and do what they can to make it efficient. However, handling fire damage in your Manhasset property using household cleaning agents can worsen the situation. You may smear the residues and cause them to seep further in the affected surfaces.

Therefore, it is essential to wait for restoration experts to handle the restoration process. We have the proper equipment, tools, resources, and products to restore building materials and items safely. You can help in the restoration process by setting salvageable items aside. That can enable our technicians to be more efficient during recovery.

Do I need professional restorers after a small fire?

Regardless of the size of the fire, cleaning the smoke and soot residues is difficult without proper skills and equipment. Small fires can cause significant damage in a short while and leave persisting odor if not cleaned effectively. Also, soot and smoke residues can leave permanent damage if ignored for over 48 hours. SERVPRO’s team of technicians have decades of experience that help us restore homes in a brief period.

Do I have to move out during restoration?

This decision depends on the severity of the damage. If we find out that the structure is not stable, you should move out temporarily. However, if the fire only affected a small portion of the house, you can stay.

Which items should I take when moving out?

We advise our customers to take personal or valuable items with them when moving out. They include items like:

    •    Personal documents
    •    Medications
    •    Family valuables and artwork
    •    Cash and credit cards

How do you clean smoke and soot on furniture and shelves?

Furniture and shelves can be challenging to clean. However, our technicians can use mild detergents such as wood oil soap that does not contain harsh alkalis. We can use concentrated wood oil soap to clean your finished wood surfaces. We can apply the product to the no-wax floor finishes, leather, ceramic tile, countertops, and walls. After cleaning, we can polish the surfaces using an all-purpose wax polish. We can use furniture polish on your kitchen cabinets and furniture to provide more luster, shine, and protection.

Do not expose your family to the secondary damage of a fire. Contact SERVPRO of Great Neck / Port Washington today at (516) 767-9600 to restore your property quickly. We can make the fire loss appear, “Like it never even happened.”

A Water Intrusion Incident Has Happened in My Property. How do I Restore the Affected Areas?

7/21/2020 (Permalink)

"Contact us" SERVPRO professionals are trained to handle all types of water damage.

Call SERVPRO’s Team of Technicians to Provide Water Damage Restoration in Your Manhasset Property.

After a water intrusion incident, restoring a property to its pre-damage state often involves water removal, decontamination, drying, and odor removal. It is vital to act fast by working with reliable restoration experts in Manhasset, like SERVPRO technicians.

Why should I act fast?

Performing water damage restoration in your Manhasset home as soon as you can is critical. The sitting water and moisture can create a perfect environment for bacteria and mold growth. Some parts of the affected property may require to be rebuilt. Valuable materials such as carpet and pad, as well as drywall that have absorbed water, can get damaged beyond repair. By contacting professionals immediately after the incident, you can avoid these costly repairs. 

How do you restore homes?

We repair and restore water-damaged properties to return them to their normal condition. Our restorers usually complete water damage mitigation before water damage restoration. The goal of water damage mitigation is to prevent further water damage from affecting the structures and contents of a building. Some of the things we can do during the water damage mitigation process include:

Removing ruined materials like flooring and drywall as well as furniture from the affected areas.

Cleaning and disinfecting salvageable items.

Extracting water using pumps.

Drying the home using air movers and dehumidifiers.

After the water damage mitigation process, our technicians concentrate on reconstructing or rebuilding a home through a variety of applications. The goal of the water damage restoration process is to help you recover from all damage. The steps we can take to restore your home largely depend on the severity of the water loss. Some typical water damage restoration services include:

Eradicating mold.

Replacing ruined flooring and walls.

Conducting moisture and humidity testing to ensure all issues are resolved. 

How do you dry the affected areas?

Using our advanced equipment, we can take the shortest time possible to dry the affected areas. Our SERVPRO technicians can use several air movers to speed up the drying process. At times, we use portable heaters to increase the temperature in a home. Drying takes place faster when a room is heated better 70 to 90 degrees Fahrenheit because hot air holds more moisture. Our team uses dehumidifiers to remove moisture. 

What about the odor in my property?

Odors can make a property inhabitable. Odors may persist depending on the intensity of the water damage. Our technicians can use air filtration devices to remove odors. These devices contain HEPA filters that can remove the airborne particles from the air, leaving your property feeling and smelling fresh. 

Water damage can leave you and your family devastated. Contact SERVPRO of Great Neck / Port Washington at (516) 767-9600 for effective restoration services.

See more about Manhasset.

What Causes Water Spots On The Ceiling of My Manhasset Restaurant?

7/17/2020 (Permalink)

A server serving food to a table. Let SERVPRO keep your Manhasset restaurant up and running after a water loss.

SERVPRO Can Help Perform Water Damage Restoration in Your Manhasset Restaurant Eliminating Any Stains

The main reason people visit your restaurant is to sample the cuisine and other services that you offer. However, other aspects such as the ambience can influence such visits, especially if they can get similar services at other restaurants within the Manhasset area. One thing that can ruin the ambiance at your restaurant is the development of water stains on the ceiling. Various water-related issues can cause such spots to appear, ruining the general atmosphere at your facility. Stains are more of a nuisance than an impediment to business, but it is best to fix them.

How do the stains form?

Whenever brownish or dark patches appear on the ceiling, it is a sign of underlying moisture issues. However, before deciding what water damage restoration procedures your Manhasset restaurant requires, it is essential to understand the underlying problem fully. The colored patches on the ceiling can signify:

  • A roof leak
  • Leaks in plumbing lines or HVAC ducts
  • Condensation of moisture from various sources
  • Mold growth 
  • Ghosting

Although all the problems are moisture-related, the steps necessary to ensure complete elimination of the problem can vary. You may think that the solution is to apply a fresh coat of paint to conceal the unsightly patches. However, cosmetic solutions such as painting over the surface or replacing the ceiling panels without addressing the root cause of the problem might only offer a short reprieve. You should also note that the staining is the least of your worries since beneath the surface, the excess moisture might eat into the materials diminishing their structural strength.

I know the cause of the staining, what next?

Unlike a stain on a fabric such as a carpet or curtains that you can remove by cleaning, you have to take several steps to restore the ceiling surface to its preloss state once water stains form. Our SERVPRO technicians can help complete all the necessary restoration steps, making any staining disappear, "Like it never even happened." We can locate leaks on the roof or plumbing networks within the property and help you find a building contractor or plumber to fix the damaged sections. 

After addressing the source of the water ruining the ceiling, we can proceed to fix the deterioration that manifests as browning on the ceiling surface. The ceiling is an assembly of different materials, considering it hides power cables, ducts, and lighting fixtures, which can complicate the restoration process. Technicians might need to perform some demolition to remove damaged materials, especially when rot or mold is involved.  Drying the area may also be necessary if the stain was the result of a continuous leak. Directing airflow to the area helps improve evaporation rates, thus speeding up the drying rate.

How do I restore the finishing of a stained ceiling patch?

The refinishing process of a ceiling after it is stained by water intrusion must address several issues, including:

  • Removing flaking paint
  • Blocking or neutralizing stain remnants
  • Matching the new paint with the existing color shade 

Refinishing the damaged area involves the application of a fresh coat of paint, or replacing some ceiling panels. The new materials must match the texture and tone of color in the surrounding areas for a uniform look. When repainting the area, a couple of precautions are necessary, including removing any flaked paint to ensure a smooth finish after repainting. Removing traces of the existing stains is also crucial since they can show through the fresh coat of paint once it dries.

Our SERVPRO technicians take different steps to accomplish the intended goal. We use abrasives such as wire brushes or sandpaper to remove all loose paint flakes and the discoloration caused by water. In case the surface is smooth, we clean the area with a bleaching agent to remove the browning, ensuring that stains do not show after repainting the area. In the case of a colored ceiling, we use oxygen bleach instead of the regular chlorine bleaching agents. 

Finally, we can paint the ceiling to restore the ambiance your customers are used to. Matching the repaired area to the rest of the ceiling is crucial; otherwise, you would end up with a patch of a different color, which is no better than a stained ceiling. We can repaint the entire ceiling if it is not very big. Alternatively, we ensure that the paint we use to repaint the areas is the exact hue as the rest of the surrounding areas.

Timely water damage restoration can help prevent major problems at your business premises. Call SERVPRO of Great Neck / Port Washington at (516) 767-9600 to assist. We're Faster To Any Size Disaster.

My Manhasset Home Flooded, What Are Some Things I Can Do to Facilitate Drying?

6/17/2020 (Permalink)

flooding in home To speak with a member of our emergency response team, contact SERVPRO.

You Can Use Environmental Factors and Drying Science to Help Dry Your Manhasset Home

As a resident of Manhasset, you are no stranger to storms and flooding, but that does not make the disaster at hand easier to overcome. While you wait for the professional restoration specialists at SERVPRO to arrive and begin drying and cleaning your home, there are some things you can do to aid in speeding up the process. For example, if the air outside is warm and dry compared to the air inside, you may want to open windows to help push some of the moist air out of your home—this an open drying system.

What Are Some Things That DO NOT Help with Drying? SERVPRO Technicians are Mindful of Some Situations That Hinder the Drying Process.

Flood damage in Manhasset requires you to take quick action, but you also need to be mindful of some potential mistakes. If the weather outside is hot and humid or unpredictable, you probably want to avoid an open drying system. In this case, running your HVAC system can help facilitate air movement. Still, to adequately dehumidify the home, you need professional equipment to ensure no secondary damage, such as mold growth.

What are Some Common-Sense Things to Remember About Drying My Home?

You can harness nature's equilibrium to help the drying process by remembering that:
    •    Wet goes to dry; eventually, water evaporates as the humid air moves toward the dry air, so it has the same humidity level.
    •    Hot air facilitates drying more than cold air; the hot air moves toward the cold air.
    •    High and low-pressure air meet in the middle to equalize and facilitate drying.

To speak with a member of our emergency response team, contact SERVPRO of Great Neck / Port Washington at (516) 767-9600. We’re Faster to Any Size Disaster.

What Are the Necessary Tools to Clean Up After a Fire?

6/8/2020 (Permalink)

3 SERVPRO Vehicles Contact SERVPRO for fire damage restoration services.

Fire Restoration is Best Left to Professionals, So Call SERVPRO to Address the Damage to Your Manhasset Home

There are countless reasons to call in the help of trained restoration technicians after a fire in your Manhasset home. For example, smoke and soot bring on foul odors that linger past the fire-loss zone and call for specialized techniques to rid your interior of them. Additionally, the only way you can ensure you salvage the most materials and belongings is by having specialized cleaning methods and the industry's best products today. SERVPRO comes to each fire restoration job, ready to work with all of the latest advancements in the field. 

How Do My Furnishings, Walls, and Ceilings Get Cleaned?

When you call us for help with fire restoration in Manhasset, we arrive with our Green Fleet loaded with all of the equipment and proper cleaning agents to handle the job. To determine the best measures for cleaning your interior, we test surfaces covered in smoke residue. This allows us to match the right cleaning techniques and products for optimum results. 

Anytime a homeowner tries to handle fire-loss with consumer cleaning tools and DIY methods, they run the risk of worsening the damage. Some of the standard, professional-grade equipment that we bring to each fire damage project includes:

  •   Personal protection equipment (PPE), which protects the crew from harmful irritants, such as soot
  •   Durable wet-sponges best for working on the removal of wet smoke residue
  •   Dry-sponges that work to lift away any dry smoke residue on surfaces easily
  •   Moisture detection tools to help find hidden moisture pockets from the water used to extinguish the flames
  •   Air scrubber equipment that helps capture the soot particles from the air
  •   EPA-registered solvents and cleaning solutions to fight smoke odors

What Sets SERVPRO Apart from the Rest?

Once you choose us for your fire damage restoration needs, we send out a team to begin assessing your interior. The crew chief examines each area and records each detail, which allows for the formulation of a tailored plan of action. We use research-based planning to help facilitate the mitigation and remediation steps. Several areas that we address when putting a plan into place include:

  •   Integrity and safety of any structural materials
  •   Whether pack-out services are required
  •   The level of damage within the loss zone, including potential materials that must get treated using controlled demolition methods
  •   Any residual moisture from water or chemicals used to douse the flames
  •   What drying or dehumidification equipment, if any and how many, is needed 
  •   What odor-control equipment will work best on the project

What are Pack-Out Services?

There are times when items can be relocated to another room of the home for cleaning, or we will send them to our facility for detailed cleaning. We may also suggest a partial move out, where only some of your contents get moved at any given time. Whatever we decide is best, all of your belongings get logged for your records and to your insurance provider to go with your claim. 

Of course, there will be items that can be cleaned on-site, which our technicians will address and handle with care. 

What is Done to Address Foul Odors?

A common complaint after a house fire is the strong smell of smoke and charred materials. Without proper techniques, the smoke remains a constant reminder even after other traces of the fire get removed. Handling smoke odors is something that our IICRC-certified technicians at SERVPRO are trained to do. We take measures to contain the fire-loss zone so that mitigation can begin, which includes tarping off the area and covering vents. This helps to keep soot and smoke from getting tracked throughout the home and limit particulates in the air. Whenever soot and smoke residue get into the ducts of your HVAC system, these foul odors can spread throughout each room in your home.

Some of the advanced technology that we bring with us to help battle smoke odors includes:

  •   Sealants for walls and ductwork that halt odor transmission from soot that has become embedded
  •   Powerful deodorizing agents
  •   Hydroxyl generators with UV light technology that help to eliminate odors safely
  •   Thermal foggers that use chemicals to bind with odor molecules for easy removal.

What Items are a Total Loss?

As mentioned with our pack-out services, we take the time to catalog all items that are handled. Our Contents Claim Inventory Service (CCIS), reports the condition of each item as well as anything that has been discarded. What this service does is establish a chain of custody, which then helps to give you added peace of mind while also helping to expedite your insurance claim. Any items deemed unsalvageable are adequately disposed of according to local guidelines.

To have a team deployed to your home for fire restoration services, call SERVPRO of Great Neck/Port Washington at (516) 767-9600. We are here to make sure that your interior is "Like it never even happened."